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Have questions? We're here to help. Reach out to our team and we'll get back to you within 24 hours.

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Other Ways to Reach Us

Email Support

Get help via email within 24 hours

admin@myevntroapp.com

Live Chat

Chat with us Monday - Friday, 9am - 6pm WAT

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Phone Support

Call us for urgent matters

+234 801 234 5678

Visit Our Office

123 Admiralty Way, Lekki Phase 1
Lagos, Nigeria

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Frequently Asked Questions

How do I buy tickets?
Browse events, click "Get Tickets", select your ticket type and quantity, then checkout with Paystack. You'll receive your tickets via email instantly with QR codes.
What payment methods do you accept?
We accept all major payment methods through Paystack: debit cards, bank transfers, USSD, and mobile money (MTN, Airtel, Glo, 9mobile).
Can I get a refund?
Refund policies vary by event. If an event is cancelled, you'll automatically receive a full refund. For other cases, contact the organizer or our support team.
How do I create an event?
Sign up for a free account, click "Create Event", fill in your event details, set up ticket types and pricing, then publish. It takes less than 10 minutes!
What's your response time?
We respond to all inquiries within 24 hours during business days. For urgent matters, use our phone support or live chat for immediate assistance.